Marketing & Administrative SPECIalist
Financial planning and wealth management firm
About the Firm
A holistic financial planning and wealth management firm. We specialize in financial plans, investments, and insurance. We a have a focus on high net worth independent women. We’ve been in the Houston market 20+ years.
About the position
The Marketing and Administrative Specialist role is specific to finding and helping clients. Through working as the concierge to this financial planning and wealth management company, the Specialist works to get clients in the door, initiate the building of a trusted relationship, and help enlist them to become advocates for our firm. The Specialist ensures the client’s needs are met in a timely and respectful manner also guaranteeing that the team is working towards new business through creating opportunities for possible clients to find out about our holistic financial planning. This role responsibilities will be split around 50% marketing and 50% administrative and office support responsibilities.
Primary Responsibilities:
Specific duties include, but may not be limited to
Marketing
Provide Marketing Support for client communications and events
Compliance support for events and communications
Website maintenance
Ideate, Create, Edit, Maintain content for Newsletter, Social Media, Webinars, Email Campaigns, and Marketing Collateral
Social Media posting
Manage the marketing calendar
Tracking progress with marketing efforts
Presentation design
Greeting clients
Maintain client contact database list
Develop referral leverage list
Client Meeting Prep
Time block calendar and schedule appointments with clients
Manage and oversee Advisors calendars
Meeting folder creation: standard forms based on type of meeting; account statements/review documents
Ensure that Advisors are prepped for client meetings
Pre & Post meeting client communication & documentation; PaperClip, Salesforce; Sharepoint
Host client meetings, order lunch and drinks for staff and guests when appropriate
Client Services
Answering and transferring phones
Monitor communications of advisors (emails, phone calls)
Perform prospect research
Follow up with Client referrals and event participants
Track pending prospect activity
Coordinate client appreciation events and gifts
Coordinate charity activities
Be a cheerleader for our firm
Office Management
Maintain organization in office space
Track continuing education
Pay bills
Help owners with tasks
Qualifications
Demonstrated ability to communicate financial topics clearly and effectively
Strong attention to details, analytical skills, organization, and problem-solving
Creative ideas about marketing content
Track record of balancing multiple priorities simultaneously, accommodating unexpected requests or needs, and following through
Eagerness to learn and grow
Salesforce knowledge is a plus
Proficiency in the Microsoft Office Suite of services and Canva
Hours: Full time, in person
Flexibility: Family friendly organization
Salary: Pay ranges depending on experience